work from home employee jobs Archives | Work from Home Happiness https://workfromhomehappiness.com/tag/work-from-home-employee-jobs/ Get Hired. Be Happy. From Home. Mon, 17 Jan 2022 16:09:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.7 https://workfromhomehappiness.com/wp-content/uploads/2022/08/cropped-wfh-happiness-favicon-1-32x32.png work from home employee jobs Archives | Work from Home Happiness https://workfromhomehappiness.com/tag/work-from-home-employee-jobs/ 32 32 Where to Find Real Remote Jobs that Actually Pay the Bills https://workfromhomehappiness.com/work-from-home-careers/ https://workfromhomehappiness.com/work-from-home-careers/#comments Sun, 25 Sep 2016 18:41:14 +0000 http://workfromhomehappiness.com/?p=4789 Online side hustles are great. As extra income generators, they can pay down debt, boost savings, or even make ends meet between paychecks. But side hustles and online extra money makers are just that — ways to make a little cash here and there, not income you should count on. And for some people this […]

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Online side hustles are great but what if you need something more than that? No problem! You can find real work from home careers -- ones that offer stability and actually pay the bills each month. Here's how. Online side hustles are great. As extra income generators, they can pay down debt, boost savings, or even make ends meet between paychecks. But side hustles and online extra money makers are just that — ways to make a little cash here and there, not income you should count on.

And for some people this kind of work is the perfect way to make a buck or two on the side. But for others, it’s simply not enough. Instead, a real work from home career is required, you know, one that can pay the bills each month and is benefits eligible.

If you thought working from home or online was only good for beer money and rainy-day funds, think again. Today, many companies routinely hire career-seeking employees to work from home giving workers around the world an opportunity to build a career while working remotely.

Digital Nomads. Distributed Workforces. Telecommuting. Buzz Terms or Something More?

But before we look at work-at-home careers, let’s discuss what makes them so great. If you’re reading this, you probably fall into one of two camps:

  1. You’re definitely interested in working from home and are seriously considering joining the remote-worker ranks
  2. You’re curious about telecommuting but are wondering what all the hullabaloo is about

Whether you want to learn more or are convinced working from home is where it’s at, there are definitely some notable benefits.

Save Time

What’s your current commute? It takes the average U.S. worker 25.4 minutes to get to work. That’s a total of more than 50 minutes each day.  Let’s assume you go to work five days a week for 50 weeks out of the year — that’s a whopping 12,700 minutes spent in your car annually to get to and from work!

Granted, your commute may be shorter or longer (hopefully not the latter). Either way, we’re talking about some serious time logged behind the wheel each and every workday. When you work remotely, your commute is almost non-existent.

For me, it’s a seven-second walk down the hallway and a quick right. Most mornings I also have to contend with a persnickety gray cat sleeping in my office chair but, still, all in, I’m looking at less than a minute before I’m in said office chair and checking things off my to-do list.

And while most people think of the morning commute — don’t forget about evenings too! After a long day of work wouldn’t you much rather shut down your laptop and head straight to the kitchen instead of your car for rush hour traffic?

Save Money

Working from home is a money-saver. Big time. For starters, you don’t have to worry about filling up your tank to get to work. There are rarely expensive lunches eaten out. And you don’t have to dress to impress (most days) which means your work wardrobe budget isn’t sky high.

Plus, if you have car insurance that sets rates based on how much (or little) you drive, you’ll save tons of money each month because your car isn’t used for a daily commute. I was able to save 40% off of my car insurance after completing the Nationwide SmartRide Program:

completion-of-smartride-program-smithashlekristin-gmail-com-gmail

Bear in mind, my car is older and paid for so that makes my insurance much cheaper too but, in total, I pay less than $30 a month — working from home certainly helped slash my yearly insurance premium.

Happiness

My favorite benefit of working from home is happiness, but you probably already knew that. I’m not alone. A recent study found that not only are remote workers more productive, they’re happier. And who couldn’t use an extra dose of happiness in their life?

For me, the happiness stems from working where I feel most comfortable. But for others, a remote work environment might mean they get to help get their kids off to school in the morning and be home when they return. For those with a disability it means having accommodations in place that allow them to work independently. Really, it can mean a lot of different things to different people. What will your work from home happiness be?

Now, it’s also worth noting, there are some drawbacks to home-based employment. For starters, there can be a disconnect between you and your in-office coworkers. When there’s no watercooler to gather around or impromptu lunch outings and after-work happy hour, you miss out on some bonding time. If you’re a social butterfly and count your coworkers as some of your best friends, a home office environment may leave you feeling lonely and unfulfilled.

What Kind of Careers Are Out There?

If you’re convinced you want to give remote work a try, you’re probably wondering what career options are out there. Really, just about any job you could do in an office can also be done in a home office. That’s why more and more companies are embracing remote workforces. But if your current company doesn’t allow remote work, you’ll need to find some place that does.

Well-Known Companies and Familiar Brands with Employee Positions

You don’t have to look too far for home-based employment — some of your favorite companies are remote-friendly.

Apple

Through the Apple At Home Advisor Program, you can join one of the largest tech companies as a remote employee. Available positions include tech support, customer service, and chat agent.

Disney

The Disney Store’s ecommerce shop hires home-based employees to assist online shoppers with orders, returns, and any questions they may have.  Since they’re not always hiring, you’ll need to search their careers page for online guest representative.

American Express

At American Express cardholders get a lot of perks — and the same can be said for their home-based employees who receive great benefits and competitive pay. Home-based travel jobs and customer service positions can be found on their hiring page.

Amazon

The best way to get in at Amazon is during the busy holiday season but remote customer service positions can be found here year round. Head over to their careers page to see what is available at any given time.

U-Haul

There are several opportunities to join U-Haul — Roadside Assistance Agent, Reservations Representative, and Customer Service gigs can all be found here. Visit their home-based hiring page to learn more about each opportunity.

Of course, this is just a short list of some of the well-known businesses with work-from-home positions. Many brands opt to outsource their home-based jobs to larger companies who handle hiring. For example, Vimeo uses the Yeomen for their support and customer service. And popular brands like Bluefly and Skullcandy turn to VIPdesk Connect for help hiring agents to assist their customers.

Distributed Workforces

A distributed workforce is one where employees work virtually and from just about any location. This means the Marketing Director may check in from his or her home office in Seattle while the Human Resources Manager prefers a coworking space in Boston — really, these workforces are unique in that the majority, if not all employees, work from the location that makes the most sense for them.

Many startups embrace this style of remote working with many of them weaving it into their company’s culture. And this means you can find any number of career opportunities from developer to customer service, marketing, sales and everything in between — you just have to know where to look:

Remotive

Join the ranks of 20,000+ subscribers and receive biweekly tips and remote job leads from Remotive. You can also stop by their job board any time to see who is hiring — a variety of jobs from amazing companies like Zapier and Ghost can be found here.

AngelList

You know how I said many startups are embracing distributed workforces? Well, AngelList is the perfect place to find them — there are more than 21,000 startups hiring on AngelList, many of which have telecommute positions available. You’ll have to create a profile to browse jobs and apply to listing (it’s free), but once you do, you can easily apply to multiple jobs by using your existing profile.

LinkedIn

Are you on LinkedIn? As a freelancer, it’s a great way to connect with clients but it’s equally valuable for career-seekers on the hunt for remote work. You can let recruiters know you’re open to new job prospects and proactively search for positions. I frequently see telecommute positions here that aren’t widely advertised elsewhere!

Indeed

As the world’s largest job search engine, you never know what you’ll find on Indeed. But chances are, there are going to be quite a few work-from-home career positions at any given time. For example, a quick search of “remote” on Indeed returns more than 2,000 listings:

work from home jobs on Indeed
Granted, some listings may be freelance, contract or extra income gigs but many others will be for a variety of legitimate home-based career opportunities. If you’re not using Indeed on a daily basis, you’re seriously missing out. Give it a try, type remote in the “where” box below and start browsing (and applying) to remote positions today.

what where
job title, keywords or company
city, state or zip
jobs by

job search

Company Career Pages

While Remotive, AngelList, LinkedIn and Indeed are great places to find a ton of work in one spot, they don’t have any and every available home-based career position out there. In fact, many companies with remote opportunities prefer to list openings directly on their hiring or career pages.

For example, Buffer, Upworthy and Meet Edgar are regularly-hiring remote companies that post available careers directly on their websites.

So, how do know which companies’ career pages are worth a look for remote jobs? Fortunately, there’s a super-useful public Google Docs that keeps a running list of startups and companies with distributed workforces. It may take some time, but it’s definitely worth browsing through and scouting out career pages that look promising for the type of work you’re seeking.

Work from Home Companies

Now that you know what’s so great about working from home, companies with remote teams, and where to look for jobs on your own — what are you waiting for? Take the time to brush up your cover letter and make your resume remote-friendly. And then start applying!

Feeling stuck in your remote job search? Need some advice? Have a question? Please, leave it in the comments section below, I’m always happy to help.

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American Express Customer Service Jobs https://workfromhomehappiness.com/american-express-customer-service-jobs/ https://workfromhomehappiness.com/american-express-customer-service-jobs/#comments Fri, 26 Jun 2015 07:39:33 +0000 http://workfromhomehappiness.com/?p=290 American Express Customer Service Jobs American Express Customer Service jobs (and their Travel Agent positions) are part of their virtual career opportunities. These positions allow individuals to work entirely from their home office. The work from home American Express Customer Service jobs are also known as Virtual Customer Care Professionals. These are all employee-status positions which […]

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Need a work from home job with employee benefits? Work for American Express! They offer competitive pay, great benefits, and flexible work schedules. Apply today!

American Express Customer Service Jobs

American Express Customer Service jobs (and their Travel Agent positions) are part of their virtual career opportunities.

These positions allow individuals to work entirely from their home office. The work from home American Express Customer Service jobs are also known as Virtual Customer Care Professionals. These are all employee-status positions which means they come with some notable benefits like Day 1 medical insurance.

If you’re known for your professionalism and have a knack for establishing connections with customers, you can enjoy the flexibility that comes with virtual American Express Customer Service jobs.

You probably know of American Express as a credit card company. You might even have one of their cards in your wallet right now. If so, you’re probably familiar with the world-class customer service American Express gives to their Card Holders.

But, if you’re not familiar with American Express or their products, you might be interested to know that they are a leading financial services provider. Part of their services is catering to small business customers. This means offering 24/7 support.

And that’s where the American Express Customer Service jobs come into play. The Virtual Customer Care Professional provides “superior support” to small business customers.

American Express Customer Service Jobs: What to Expect

On any given shift, you’ll be expected to answer cardholder inquiries. This can range from general questions about benefits to more in depth account inquiries. Whatever the reason for the call, Virtual Customer Care Professionals are expected to successfully resolve any questions or concerns.

Here’s what you’ll be doing:

  • Use appropriate opportunities to cross-sell products
  • Provide value to customers and grow relationships
  • Give solutions to customer inquiries
  • Offer help while keeping within company customer care boundaries

Interested? Learn more about the American Express Customer Service jobs:

American Express Customer Service Jobs: What it takes to be successful

Virtual Customer Care Professionals work with small business owners. So having business know-how or an entrepreneurial spirit are key. You’ll need to know how to actively listen to questions/comments/concerns and provide appropriate solutions. This will require one-on-one support and a mindset aimed at helping businesses grow.

Your qualifications include:

  • Previous experience operating or working in a small business
  • Elite or VIP customer service background
  • Four-year degree (can be substituted with 4+ years of relevant experience)
  • Sales or hospitality experience
  • Be confident in consulting with small business owners
  • Creative problem solver
  • Amazing written and oral communication skills

What else do I need to know about American Express Customer Service Jobs?

Schedule

The American Express Customer Service jobs are full time opportunities. You should have flexible availability any time between 6:00 a.m. and 1:00 a.m. (EST) every day of the week. Although schedules are fixed at 40 hours per week, you can expect to work various days including weekends and holidays.

Home Office

Since the American Express Customer Service jobs are entirely virtual, you will need a home office setup. This includes a dedicated area for work that is free of distractions and background noise.

All American Express Customer Service jobs require a dedicated landline and a dedicated high-speed internet connection. Since these will be used strictly for business purposes, American Express will pay for the connection and setup costs as well as monthly bills for these services.

Pre-employment

Before beginning work, you will need to pass a background check and have your home office audited to make sure it meets American Express standards. This will require you to allow access to a representative who will inspect everything from the room itself to the wiring of your home.

Getting Referred

When applying for American Express Customer Service jobs, you have the option of “Getting Referred.” This program lets you search your social media accounts and professional networks for any current American Express employees. If you do know someone who work for American Express, you can request that they personally refer you for the position.

Pay and Benefits

Although this isn’t technically a sales job, you will have the opportunity for incentive based bonuses. This means that on top of a competitive base salary, you could earn extra money cross-selling products. Plus, American Express offers performance incentives–so the better your customer service, the more money you make. And as a full time employee, you can elect certain benefits like Day 1 health insurance.

Ready to Apply?

If you like what you’ve read so far and think this sounds like a great fit, head on over to the American Express Career Page. From there, you’ll be able to read up on all the virtual career offerings and apply for the American Express Customer Service jobs available.

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American Express Virtual Jobs https://workfromhomehappiness.com/american-express-virtual-jobs/ https://workfromhomehappiness.com/american-express-virtual-jobs/#comments Thu, 25 Jun 2015 06:10:03 +0000 http://workfromhomehappiness.com/?p=276 American Express Virtual Jobs American Express virtual jobs offer telecommuters an opportunity to be a part of a company that provides first-class service to a global audience. The way American Express caters to its customers is not lost on their employees. In fact, recognizing the importance of work-life balance, American Express created virtual career opportunities […]

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American Express Virtual Jobs

American Express virtual jobs offer telecommuters an opportunity to be a part of a company that provides first-class service to a global audience. The way American Express caters to its customers is not lost on their employees.

In fact, recognizing the importance of work-life balance, American Express created virtual career opportunities for candidates who want a career with at-home flexibility.

Learn what it takes to become a work from home Travel Counselor with American Express! This is a remote position with competitive pay & great employee benefits.

American Express Virtual Career Opportunities

You may know of American Express as the credit card company, but did you know they also operate a travel  network for both consumers and businesses?

If you didn’t, you’re probably unaware that American Express routinely hires Travel Counselors.  And the best part? These positions are all American Express Virtual Jobs.

As I type this, there are 854 results globally for American Express virtual jobs. Many of these opportunities are work from home, but require candidates to live in a certain location. However, two opportunities are open to most workers across the United States:

  • Travel Counselor
  • Customer Care Representative

This post focuses on the Travel Counselor position. You can learn more about the Customer Care Representative position here.

American Express Virtual Jobs: Travel Counselor

American Express entered the travel business back in 1915. Since then, it’s been their goal to help their Card Members not just travel, but experience the world.

As a Travel Counselor, you will work with Card Members to create extraordinary travel experiences for them. Travel Counselors just don’t book flights, hotels, and rental cars.  They ask pertinent questions, establish rapport, and use their existing travel industry knowledge to make personalized recommendations.

Essentially, the job requires you to match up Card Members’ requests with available offers to create a one-of-a-kind travel arrangement.

Additional key responsibilities include: 

  • Make domestic and international travel arrangements
  • Handle Card Member travel experiences from beginning to end
  • Stay current on travel trends
  • Maintain and grow personal destination knowledge
  • Be innovative when addressing Card Member concerns/issues/problems

American Express Travel Counselor Qualifications

The most important qualification you need to have is prior travel experience. This includes two years of selling domestic and international travel as well as booking flights (car rental and hotel booking experience is preferred!).

You should also have in-depth knowledge of the travel industry and keep current on emerging destination locations.

Some of the additional core qualifications include:

  • Call center experience
  • Familiarity with reservation programs like GDS and Sabre
  • Ability to develop rapport with Card Members
  • Strong writing skills for email communication
  • Prior sales experience
  • Ability to meet deadlines
  • Flexible availability
  • Able to take constructive criticism

American Express Travel Counselor Benefits

As employee positions, many of the American Express virtual jobs offer benefits. The Travel Counselor position is no exception. To go along with a competitive salary, American Express offers some nice benefits:

  • Cash incentive bonus and recognition program
  • Insurance from Day 1 (medical, dental vision)
  • Pet insurance
  • Legal assistance
  • Generous vacation time
  • Life and disability insurance
  • Medical reimbursement program
  • Dependent care reimbursement program

American Express Virtual Jobs Home Office Setup

Since the American Express virtual jobs are strictly from home, you must have an adequate home office setup. So, what exactly does that mean?

First, you will need to provide access to your home office to an American Express representative. They will conduct yearly audits of your space to make sure that it complies with their home office standards. Things they’ll be checking for are the workplace environment, work area, and your computer workstation.

Workplace Environment

  • Test outlets and make sure your electrical system can handle grounded electrical equipment
  • No electrical hazards exist (frayed or loose wires, exposed wires, bare conductors)

Work Area

  • Large enough space to permit a home office setup
  • Must provide specifications of size and location of home office

Computer Workstation

  • DSL or cable Internet (provided by American Express)
  • Dedicated landline (also provided by American Express)

Before you apply for American Express virtual jobs, your home should already have or be able to be outfitted with the equipment needed to perform the job. As part of the application process, you will have to attest to this fact.

What else to know about the American Express Travel Counselor position

Some additional requirements…

All candidates must undergo and successfully complete a background verification check. You must also have a flexible schedule and be available for shifts between the hours of 5:00 a.m. and 1:00 a.m. Monday through Sunday. These hours are subject to change during busier times of the year.

Getting referred

Something unique about American Express virtual jobs is the option to “Get Referred.” The Get Referred program lets you search your social and professional networks for current American Express employees. If you know someone who is, you can ask them to refer you to any open positions.

Travel Counselor Job at a Glance

Status: Full time

Pay: Base plus performance bonus

Benefits: Yes (as elected by employee)

Schedule: Varies; Monday through Sunday 5:00 a.m. to 1:00 a.m. local time

Interested?

If you have prior travel experience and understand how to provide a “luxury” customer service experience, this position may be a good fit for you. You can apply for this, and other American Express Virtual Jobs, here.

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U Haul Work From Home Jobs https://workfromhomehappiness.com/u-haul-work-from-home-jobs/ https://workfromhomehappiness.com/u-haul-work-from-home-jobs/#comments Mon, 22 Jun 2015 06:58:19 +0000 http://workfromhomehappiness.com/?p=260 U Haul Work From Home Jobs U Haul work from home jobs offer flexible schedules for individuals interested in telecommuting. Established in 1945, U Haul is a well-known and reputable company helping people take the do-it-yourself route when it comes to moving.  Always thinking about branding, change, and keeping up with the times, U Haul […]

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U-Haul frequently hires work from home agents to assist their customers. You can help people move, book truck reservations, and even provide roadside assistance with the different U-Haul work from home jobs available!

U Haul Work From Home Jobs

U Haul work from home jobs offer flexible schedules for individuals interested in telecommuting. Established in 1945, U Haul is a well-known and reputable company helping people take the do-it-yourself route when it comes to moving.  Always thinking about branding, change, and keeping up with the times, U Haul has embraced a virtual workforce and recognizes the value that these employees bring to the company.

There are usually a couple of U Haul work from home jobs available at any given time. From reservation agents to customer service and even roadside assistance, there’s opportunities for individuals with a variety of backgrounds and skill sets.

U Haul Work From Home Jobs Available

U Haul offers several work from home opportunities:

  • Customer Service Agent
  • Reservations Agent
  • Roadside Assistance Agent

Although the job description for each varies, they all are considered to be part of the Contact Center Work From Home Program.

To be considered for any of the U Haul work from home jobs you must meet the following technical requirements:

  • A USB Headset
  • Minimum 2MB upload and download speeds
  • PC or laptop running Windows XP, Vista, or Windows 7 or 8 (both 32-bit and 64-bit are acceptable)
  • Minimum 5 gigabyte hard disc space available
  • Network card
  • Minimum 2G RAM
  • Antivirus software
  • Minimum Pentium 4 Processor
  • Ability to connect via cable to the Internet (wireless connections are not okay)

If you meet the minimum technical requirements, great! You can go ahead and apply to one of the U Haul work from home jobs.

Customer Service Agent

The Customer Service Agent position is a non-sales job. Agents answer phone calls from U Haul customers and help answer their inquiries or resolve any issues they might have.

To work as a Customer Service Agent, you’ll need to be a great listener and know how to address customer concerns in a prompt and professional manner. It certainly helps to have prior customer service experience!

In addition to the technical requirements, which all U Haul work from home jobs require, Customer Service Agents must have a quiet home office free of background noise.

Four weeks of paid training are provided for this position. You must successfully complete all phases of training to begin working.

Although this job offers part-time hours, U Haul considers this to be a “moonlighter” position. This means Customer Service Agents aren’t given the same benefits as non-moonlighter jobs. However, there is room for career advancement and growth opportunities. So, although you may start out as a moonlighter, you could potentially grow this into a career.

Reservations Agent

As a Reservations Agent, you will answer incoming calls inquiring about U Haul products and service and use the opportunity to secure reservations. Unlike the other U Haul work from home jobs, the Reservations Agent position is a sales/commission opportunity.

As with any sales position, your compensation will vary based on your performance. The base pay for Reservations Agents is $8.25 per hour.

This is a part-time position with varying hours based on need. Given the nature of U Haul services, there are slow and busy times of the year. So, if you have flexibility in your schedule and thrive in a selling environment, the Reservations Agent position would be a good fit for you.

In addition to the technical requirements listed, you’ll need a noise-cancelling USB headset to be use during calls. To help you succeed in this position, U Haul offers four weeks of paid training before you begin taking calls.

Like the other U Haul work from home jobs, Reservations Agents are considered moonlighters. This means benefits are not available. However, there is room for advancement for the right candidates.

 

Roadside Assistance Agent

Of all the U Haul work from home jobs, the Roadside Assistance Agent is probably the most demanding. You will be fielding calls from individuals who are seeking help with mechanical problems they’re experiencing.

You need to work with a sense of urgency and be able to identify, through talking with the customer, what the issue may be and dispatch appropriate services for repairs.

A calm demeanor and quick thinking are essential for success in this role.

Unlike the other two U Haul work from home jobs, the Roadside Assistant Agent position can be considered part-time which means you might be eligible for some benefits like a dental plan, discounts, travel insurance, and 401(k) savings plan, to name a few.

The Roadside Assistance Service is available to customers 24 hours a day, 365 days a year. In order to be considered for this position, you need to have weekend and holiday availability and a flexible schedule.

Because you’ll be pinpointing vehicle issues, being mechanically inclined with automotive experience is a definite plus.

U Haul Work From Home Review

All in all, the U Haul work from home jobs are promising telecommute opportunities with a reputable company. Although the positions start off as part-time/moonlighter, you can potentially advance into a full-time career.

If you’re interested, you can learn more about the U Haul work from home jobs here.


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Work from Home for Apple. Here’s How. https://workfromhomehappiness.com/work-from-home-chat-support-agent/ https://workfromhomehappiness.com/work-from-home-chat-support-agent/#comments Thu, 11 Jun 2015 18:55:21 +0000 http://workfromhomehappiness.com/?p=213 Work From Home Chat Support Work from home chat jobs are one of the most requested telecommute job opportunities out there. People like that chat jobs usually don’t require phone work and offer a flexible schedule. As a work from home chat support agent, you can expect to handle a variety of customer inquiries regarding […]

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Work From Home Chat Support

Work from home chat jobs are one of the most requested telecommute job opportunities out there. People like that chat jobs usually don’t require phone work and offer a flexible schedule. As a work from home chat support agent, you can expect to handle a variety of customer inquiries regarding everything from website issues to online orders, refund requests, and even provide technical support.

Sometimes you might come across work from home chat positions for a company that offers chat support for a number of different businesses at once. This means you may be providing support to customers from multiple companies at any given time.

However,  some companies directly hire work from home chat agents to handle inquiries from their customers. These positions are particularly coveted because they usually come with higher pay rates and are employee positions which offer benefits. One such work from home chat agent job can be found through Apple.

Work from home for Apple and receive competitive pay and great benefits. Here's how!

At Home AppleCare Advisor

As I type this, Apple has 163 work from home chat support agent positions listed on their website. The actual position is called an At Home Advisor AppleCare Chat Team. You can search for this and any other open positions here.

There are usually a number of these positions listed at any given time. Why? The AppleCare Chat Team operates 24/7, 365 days a year including holidays.

It takes a lot of chat agents to cover every second of every day.

Work From Home Chat Agent Overview

If you go to Apple’s career page, you’ll see that the work from home chat agent jobs are listed by city. However, Apple considers all United States candidates. Since the position is entirely remote, you can apply to any of the AppleCare chat team openings even if you don’t live in the referenced city.

So, what does Apple look for in a work from home chat agent?

You’ll have to have availability to work during one or more shifts.

  • Daytime:   4:30 a.m. CST to 11:30 p.m. CST
  • Mid-Day:   1:00 p.m. CST to 4:30 a.m. CST
  • Graveyard: 7:00 p.m. CST to 11:00 a.m. CST

As an At Home AppleCare Adviser, you’ll need to have at least two years prior experience troubleshooting technical issues. A quiet workspace, ability to type 40WPM, and prior customer service support experience are also necessary.

And since this is an entirely remote position, you’ll need to have the discipline and self-motivation it takes to work without supervision.

Do I need to have experience using a Mac?

The short answer is no. As long as you have prior troubleshooting experience and an ability to learn on a Mac, then you can still be considered.

What about training?

Apple provides training to all work from home chat support agents. Training can take anywhere from five to six weeks and is done on a fixed schedule. You’ll need to complete training before being assigned a shift.

How much does Apple pay their AppleCare Chat Team?

Pay rates will be discussed during the hiring process. However, with a little bit of research, I was able to find various pay rates reported by work from home chat agents for Apple.

One lady with 13+ years of technical support experience says she started at $18.00 an hour. Another worker says the average pay rate is around the $14.00 mark.

But then there are others who are reporting much, much lower pay rates to the tune of $9.00 to $10.00 per hour. It appears these people are hired by another company that contracts with Apple.

So, my advice to you is to wait and apply directly through Apple and not through any companies that contract with Apple to provide support.

Will I get benefits as a work from home chat agent?

Yes. If you apply through Apple, you’ll be an employee. This means you’ll be entitled to a number of great benefits. Apple offers its full and part-time workers health insurance, paid time off, stock options, and even discounts on Apple products. How awesome is that?

Work From Home Chat Agent – AppleCare Chat Team

If you have a quiet, distraction-free home office and a flexible schedule, this is a great work from home chat opportunity. You can check out what it’s like to work as an AppleCare Chat Team member from Apple.

Pros of Work From Home Chat for Apple

  • Employee status with benefits
  • Career opportunity and room for advancement
  • Fair starting out pay with ability to get raises
  • Reimbursed for some Internet costs
  • Apple will send you a FREE iMac and headset to use for work purposes

Cons of Work From Home Chat for Apple

  • Non-flexible schedule
  • Requires complete home office setup with ergonomic chair, desk, and high speed internet (will be verified)
  • Likelihood of having to work on major holidays
  • Rigid and lengthy training program
  • Involved hiring process that may take as long as three months from application to start date

Keep your eye on Apple’s career page. If you’ve always been interested in work from home chat positions, this is one of the best opportunities out there. Don’t forget to like Work from Home Happiness on Facebook for a daily dose of job leads and helpful work from home information!


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