Login to myHBF to see your policy
You can access your product sheet by logging into myHBF to see exactly what you can claim on and how much you can claim.
How soon am I covered?
You’re covered the moment you purchase your health insurance policy, but you may have to wait before you can make a claim.
All health funds, including HBF, have waiting periods before you can claim to stop people from signing up, claiming and
leaving without making a significant contribution to the fund pool.
Waiting periods apply when you have:
-
Never had health insurance
-
Upgraded your level of cover
-
Rejoined after a break from cover
Check your policy documents in myHBF for details on your waiting periods.
Ask us for a benefit quote
If you’re being referred to hospital or for a significant medical treatment, it’s important to get in touch with us first to check your cover.
Call us on 133 423
or visit a branch for in-depth details of what you’re covered for, the benefits payable, and information that could help minimise your out-of-pocket costs.
What details do I need to provide?
In order to provide a benefit quote, we must have the full details of all item numbers, associated charges and provider numbers related to your health event. Please ask your provider for these details.
We will also take into consideration your current level of cover, relevant waiting periods and pre-existing conditions.